Support

Clear answers, no jargon

Start with the common questions. If something still looks wrong, tell us what happened.

How does Moneo calculate my daily budget?

It uses your financial cycle, income, recurring commitments, reserved savings and recorded transactions to show an amount for the selected date.

Does Moneo connect to my bank?

No. Moneo uses the information you enter and does not hold or move real money.

Where is my financial data?

Your core financial data is stored locally on your device. The Privacy Policy explains the limited exceptions for specific services.

How do I restore Premium?

Open Premium in the app and select Restore purchases using the Apple account that owns the subscription.

How do I cancel?

Manage the subscription from your Apple account under iOS Settings and Subscriptions.

How do I delete my data?

Use Delete financial data in Moneo settings to remove local data. Uninstalling also removes local app data. For website contact or newsletter data, email support@moneofinance.com.

Can I correct a transaction?

Yes. Open Activity or Timeline, select the transaction and edit or delete it.

Still need help?

Describe the issue and the device where it occurred.

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